Shipping policy
Shipping Policy
Thank you for shopping with Fabric Tales. Below you will find details regarding our shipping process.
Order Processing
All orders are processed from our fulfillment hub in Cairo, Egypt. After placing your order, you will receive a confirmation email acknowledging that your order has been received.
Orders are typically prepared and dispatched within:
- 5–7 working days for orders within Egypt
- Up to 10 working days for international orders
Please note that processing times may vary depending on order volume and operational workload.
Domestic Shipping (Inside Egypt)
Orders within Egypt are delivered through our trusted courier partners. Delivery time may vary depending on the destination city and courier operations.
International Shipping
We offer international shipping to selected countries. Delivery times vary depending on destination and courier services.
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer.
Shipping Delays
While we aim to deliver orders within the estimated timeframes, Fabric Tales is not responsible for delays caused by courier services, customs processing, or unforeseen circumstances beyond our control.
Tracking
Once your order has been shipped, you may receive a tracking number depending on the courier used for delivery.
International Returns
Please note that international orders are not eligible for refunds or exchanges.